FAQs

FAQs

Q1. What are your hours of business? 
PJ's Auto Body Shops hours of business are Monday through Friday from 8:00am to 5:00pm. Closed Saturday and Sunday. Please call us for more info (916)334-8022.

Q2. Where is your shop located?
PJ's Auto Body Shop is located in North Highlands CA. We are two city blocks south of Watt Ave on the left. Our facility is conveniently located near two major freeways; Interstate 80 and Interstate 5.

3060 Elkhorn Blvd. North Highlands, CA 95660 

Q3. What type of vehicles do you repair?
We repair later model foreign and domestic cars, pick-ups, vans, SUV and trucks. Some older and/or specialty vehicles may be not be repaired. Call us at (916) 334-8022 or click here to request more information.

Q4. Do you provide a rental car while my vehicle is being repaired?
We will be very happy to assist you in finding a rental car, while your vehicle is under repair. We have special arrangements with Enterprise and Hertz. We do not operate a "loaner" vehicle or pay for your rental car.

Q5. How long will it take to repair my vehicle?
Repair times vary from vehicle to vehicle. Generally, an estimate is written and parts are ordered before your vehicle arrives at the shop. Upon drop-off vehicles with parts and insurance clearance are started as soon as possible. Disassembly will show any unseen damage. This "hidden" damage is handled as a supplement-the insurance company and owner are contacted for approval before work begins. After the body work is completed, painting begins, followed by reassembly and, if necessary, road testing. Finally, the vehicle is cleaned and detailed in-house before it is returned to its owner.

Q6. Can I get a ride home or to the office when I drop off my vehicle?
We can provide a ride to the area within 5 miles when you drop of your vehicle for repairs. In addition, most rental companies will pick up customers at our location.

Q7. Do you waive deductibles?
Deductibles cannot be waived. To waive a deductible means to prepare an estimate charging for work not performed on the vehicle. That is NEVER done at PJ's Auto Body Shop!

Q8. Do you guarantee your work?
PJ's Auto Body Shop guarantees the body work for as long as you own the vehicle. Call us at (916) 334-8022 or click here to request more information.
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